One connected workspace for sales and customer operations

From First Enquiry to Final Payment, One Connected CRM

Capture enquiries, assign follow-ups, send GST-ready quotations and invoices, and track each customer through payment in one connected workspace.

Lead source tracking Product-wise enquiries Follow-up reminders GST quotations and invoices Payments and customer timeline Google-ready pages for each product · Priority Marketing · campaign links that track enquiries
Channels & team visibility Bring enquiries and team activity into one connected workspace.
Google SearchSEO-ready product pages
Meta BusinessConnected lead forms
FacebookFacebook page enquiries
InstagramSocial enquiries
WhatsAppCustomer follow-ups
IndiaMARTMarketplace enquiries
Employee ActivityWork hours & CRM activity
Capture Google, Meta, IndiaMART, website and public-page enquiries
Review Qualify leads, understand requirements and assign ownership
INT11 Assist Context-aware guidance, summaries and next-action support
Control Permissions, confirmations and approvals for protected actions
Automate Approved repetitive workflows with test, audit and evidence controls
Sell & Measure Quotations, orders, GST invoices, collections and reporting

Run Your Complete Customer Workflow in One Place

Capture enquiries, qualify leads, assign follow-ups, prepare quotations, create invoices, track payments and maintain complete customer history without moving between disconnected tools.

Collect customer enquiries

Capture leads from public product pages, landing pages, campaign URLs, website forms, Google-oriented pages, Meta lead forms, IndiaMART, CSV imports and manual entry.

Enquiry → Duplicate check → Lead review → Assignment

Review and manage leads

Check buyer intent, source, city, product interest and customer requirement. Assign the correct salesperson, add follow-up dates and convert qualified leads into customers.

Review → Qualify → Assign → Convert

Use INT11 assistance and controlled automation

Review contextual INT11 guidance, summaries and suggested next actions. Test controlled automation flows and require confirmation or approval where protected CRM actions need human authorization.

Context → INT11 Assist → Review → Approve → Execute → Audit

Manage customer records

Store company, contact, GST and address information. View linked follow-ups, tasks, quotations, documents, statements and complete customer activity history.

Profile → Activity → Documents → Statement

Plan follow-ups and tasks

Create call reminders, next-action dates, staff tasks, notes and communication records. See overdue work and keep every opportunity moving.

Reminder → Call → Note → Next action

Create quotations and sales orders

Prepare product-wise quotations with customer and GST details, then move accepted business into sales orders without losing the lead or customer context.

Requirement → Quotation → Approval → Sales order

Track invoices and payments

Generate GST invoices, monitor paid, unpaid and partial amounts, follow pending collections, review customer statements and connect delivery or transport activity.

Invoice → Payment → Delivery → Collection report

Generate leads from public pages

Publish product pages, city-wise landing pages and campaign pages with custom enquiry forms, source tracking, UTM details and product-wise lead routing.

Publish → Attract → Capture → Route

Control teams and reports

Manage users, roles, permissions and assignments. Review lead quality, conversion, follow-up ageing, invoice ageing, collections and team CRM activity.

Users → Permissions → Activity → Reports

Everything Your Customer-Facing Team Needs in One CRM

Use connected modules for leads, customers, follow-ups, quotations, orders, GST billing, payments, service activity, reports and controlled business automation.

Keep Every Customer Journey Connected

Follow each opportunity from its first enquiry through lead review, quotation, order, GST invoice, payment, delivery and ongoing customer support.

1 Capture

Receive the enquiry with product, source, city and campaign context.

2 Review

Check quality, duplicates, requirement and ownership.

3 Follow up

Add calls, reminders, notes, tasks and next actions.

4 Quote

Create and share the product-wise quotation.

5 Invoice

Convert the sale into order and GST invoice.

6 Collect

Track payment, delivery, service and reporting.

Manufacturers

Manage product enquiries, dealer leads, buyer requirements, quotations, orders and long sales follow-up cycles.

Industrial suppliers

Track machinery, equipment, automation, engineering and industrial-product enquiries with product context.

Distributors and dealers

Organise customer records, quotations, sales orders, GST invoices, outstanding payments and collections.

Service businesses

Manage customer enquiries, appointments, assigned tasks, service tickets, assets and service history.

B2B sales teams

Review leads, assign salespeople, schedule follow-ups, prepare quotations and measure conversion.

Growing small businesses

Replace scattered spreadsheets, calls and chat records with one structured customer and sales workflow.

Set Up Your CRM Without a Complicated Rollout

Set up the essential business information, connect your lead sources and begin following customer opportunities.

1
Add your business and users

Configure company details, sales staff, roles and permissions.

2
Add products or services

Define products, target buyers, locations and sales context.

3
Connect customer enquiry sources

Use public pages, landing pages, Google, Meta, IndiaMART and forms.

4
Follow up and convert business

Review leads, assign actions, quote, invoice and track payment.

Lead Generation

Generate campaign links for product, landing and campaign pages; capture enquiries with product, campaign and source context, then route them to the right team.

Public Product Pages Landing Page Builder Campaign Pages Campaign Link Generation Public Enquiry Forms Google & SEO Leads Meta Lead Connection IndiaMART Leads Product-wise Routing Landing-page Routing

Sales CRM

Sales teams review and qualify leads, assign ownership, plan follow-ups, and keep calls, tasks, notes, files and customer history connected through conversion.

Leads Lead Review Sales Pipeline Customers Follow-ups Tasks Communications Notes Attachments Activity Timeline

Sales Documents

Prepare quotations and agreements, convert accepted work into sales orders, issue GST invoices, record receipts and follow collections against customer records.

Quotations Agreements Sales Orders GST Invoices Payments Customer Statements Delivery Notes Payment Receipts

Fulfilment and Service

Operations teams coordinate transport and delivery, record customer assets, manage service tickets, and retain documents and service history for follow-through.

Transport Jobs Delivery Tracking Customer Assets Service Tickets Service History Customer Documents

Products and Operations

Keep product, inventory, vendor and purchase context together; connect prospecting and product information with public pages and sales workflows.

Products Inventory Vendors Purchases Product Prospecting Watchlists Collector Runs Landing Builder

Team and Business Control

Set role-based access and team assignments; review work hours, CRM activity and business reports across departments and operating locations.

Users Pro plan: Unlimited user accounts Roles Permissions Team Assignment Employee Work Hours CRM Activity Tracking Payroll Review Reports Business Dashboard Platform Settings

Automation and INT11 AI

Use rules and guided INT11 assistance for routine work, with test runs, approval controls and audit history for protected actions.

Automation Rules Conditions and Actions Test and Dry Run Approval Controls Automation Audit INT11 Assistant CRM Write Actions AI Usage Governance

Enterprise Operations

Coordinate work across sites, facilities, plants and work centres; assign employees, manage maintenance, document handovers and retain service and AMC history.

Sites and Facilities Plants and Factories Work Centres Employee Assignments Maintenance Handover Service and AMC Structure Audit History

Automate Routine Work While Your Team Stays in Control

INT11 helps users work faster with guided assistance and controlled automation, while your team remains responsible for approvals, customer decisions and important business actions.

Controlled Automations

Build trigger, condition and action workflows with test mode, dry-run inspection, approval controls and execution evidence.

Conditions and actions Test-first execution Approval controls Audit evidence

INT11 AI Assistance

Review task summaries, guided suggestions and controlled CRM write actions from a tenant-protected AI workspace.

Task summaries Guided suggestions CRM Write Actions No autonomous writes

Approvals and Governance

Keep sensitive actions behind permissions, user confirmation, tenant isolation and traceable activity history.

Role-based access User confirmation Tenant isolation Usage audit

A Practical CRM Built for Daily Business Operations

HelloWorkz connects sales, billing, customer follow-ups and operational work so teams have clearer ownership, better visibility and less manual coordination.

01

Keep context through every handoff

Give teams a connected view of customer activity as work moves between people, so important details are easier to find and act on.

  • Keep customer history together
  • Make notes and activity visible to the team
  • Reduce repeated entry between work stages
02

Make ownership and next steps clear

Help each person see the work assigned to them and help managers follow progress across the team.

  • Show responsibility for customer work
  • Keep follow-up actions and tasks visible
  • Support clearer team handovers
03

Give managers a wider view

Bring team activity and business reporting together to support review across departments and operating locations.

  • Review activity and progress in one workspace
  • Use reports and dashboards for oversight
  • Organize access around team responsibilities
04

Keep automation accountable

Use guided assistance and tested workflows while keeping people responsible for approvals and important CRM changes.

  • Test automation before execution
  • Keep sensitive actions behind confirmation
  • Retain a traceable activity history
HelloWorkz vs manual tracking

Replace sheets, chat messages and memory-based follow-up

Move customer enquiries, ownership, reminders, quotations, billing and activity history into one structured workspace.

SW
01
Connected customer records

Leads, customers, tasks, quotations, invoices and payments stay linked.

02
Clear ownership

Assign work to the right person with permission and activity tracking.

03
Follow-up visibility

See pending, overdue and completed actions without searching chat history.

04
Traceable changes

Important actions remain visible through customer and business activity history.

CRM for Manufacturers, Distributors, Service Teams and B2B Businesses

HelloWorkz is designed for businesses that manage regular enquiries, quotations, billing, customer follow-ups, field activity and operational work across teams.

CRM, Sales, Billing and Business Software Guides

Explore practical guides for CRM software, lead management, sales follow-ups, GST billing, workflow automation and industry-specific business operations.

Frequently Asked Questions About HelloWorkz CRM

Find clear answers about CRM features, lead management, quotations, GST billing, payments, user access and INT11-assisted workflows.

What is HelloWorkz business management software?

HelloWorkz is business management software with CRM, lead management, follow-ups, quotations, sales orders, GST invoices, billing, payments and reports in one online workspace.

Can HelloWorkz manage leads from Google, Meta and landing pages?

Yes. HelloWorkz supports Google-focused product pages, solution pages, public landing pages, Meta lead form connection, website forms, campaign URLs and product-wise enquiry routing.

Can I create public product pages?

Yes. You can publish public product pages with product image, product code, service area, target customer, SEO text and enquiry forms that save leads directly into CRM.

Does it include a landing page builder?

Yes. HelloWorkz includes landing page builder workflows for product pages, city pages, campaign pages, all-product enquiry pages and custom public forms.

Can campaign pages track source and keyword?

Yes. Campaign links can carry UTM source, medium, campaign, keyword and city context, so the CRM lead shows where the enquiry came from and what the customer searched for.

Can I manage users, roles and team access?

Yes. CRM admins can manage users, sales teams, managers, role-based permissions and assignment flows so each team member works with the correct access.

Does it support quotations, orders and payments?

Yes. Leads can move into follow-ups, quotations, sales orders, invoices, payments, transport or delivery tracking and collection reports.

Who should use HelloWorkz business management software?

It is useful for businesses that receive enquiries from Google, Meta, websites, field sales, phone calls, campaigns or public product pages and need a structured system to follow up and close sales.

How does a business start using HelloWorkz?

Start by adding products or services, creating public product or landing pages, connecting lead sources and using the CRM dashboard to review, assign, follow up and convert leads.